A Phone System comprises multiple telephones used in an interconnected fashion that allows for advanced telephony features such as call handling an transferring, conference calling, call catering and accounting, private band shared voice message boxes.
Types of Phone System that we install:
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VoIP Phone System
A VoIP Phone System is a communication solution which uses the internet to complete calls, rather a traditional PBX and phone line. The call is made from a computer or other connected devices such smartphone or tablet and routed through a virtual PBX hosted in the cloud. This means calls can be made from business number without the caller needing to be physically present at a particular location and comes with a host of additional benefits.
VoIP Systems Features:
- Softphone Apps
- Virtual Fax
- CRM and Software Integrations
- Audio and Video Conferencing
- Virtual Receptionist
- Call Recording
Benefits of VoIP Phone System
Flexibility and Scalability. First is the flexibility afforded by VoIP Phone System. Because VoIP requires no physical hardware- such as coper line to function, businesses can scale up and down as the needs of company evolve.
Mobility. With VoIP, offering remote working options is easier than ever as employees simply need to log in from any locations and can make and receive calls as if they were in the office.
Cost Savings. Maintenance and cost are also kept to minimum with VoIP vs Analog Phone Systems. Because there is extraordinary little physical hardware required and the PBX is hosted digitally in the cloud, as Lons as your business's computers are working and you have an internet connection, you're good to go.
Advanced Features. VoIP Phone Systems offer a wide range of advanced features such as call forwarding, call recording, voicemail to email, auto attendant, and more.These features help businesses operate more efficiently and provide better customer service.
Integrations. VoIP Phone Systems can easily integrate with other business applications such as CRM software, making it easier to manage customer interactions and data.
Reliability. VoIP Systems are typically more reliable than traditional Phone Systems because they are less susceptible to hardware failures and network outages.
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Analog Phone System
An Analog Phone System is any traditional Phone System which uses copper wires to make calls as well as physical radar on site at business such as PBX and phone base sets.
Analog Phone System Features:
- Call Transfer
- Voicemail
- Extensions
Benefits of Analog Phone System
Reliability . Analog Phone Systems are known for their reliability and have been around decades. They are not dependent on an internet connections, so they are not affected by network or power outages.
Sound Quality. Analog Systems typically have better sound quality than VoIP Systems, especially in area with poor internet connectivity.
Compatibility. Traditional copper wire-based Phone Systems are compatible with wide range devices, including fax machines, and credit card machines, which may not work with VoIP Systems.
Simple to Operate. Analog Phone Systems are simple to operate, and most people are comfortable with using them as they are what they have grown with their lives. They are easy to set up and are not difficult to maintain.
Security. Traditional Phone Systems are arguably more secure as there are fewer points of failure, and they are less prone to social engineering type scams.
